100% Satisfaction.
Guaranteed.

What is your return policy?

If you're not happy with your order for any reason, contact us within 30 days and we'll make it right — refund, replacement, or exchange.

My mug arrived damaged. What do I do?

Email hello@feelingmuggy.com with a photo of the damage and your order number. We'll send a replacement immediately, no questions asked.

How do I start a return?

Email hello@feelingmuggy.com with your order number and reason. We'll respond within 24 hours with next steps.

Do I have to pay for return shipping?

For damaged or incorrect items, we cover all return shipping. For preference-based returns, we ask that you cover the shipping cost.

How long does a refund take?

Once your return is processed, refunds appear on your original payment method within 5–10 business days.